At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional as a Manager: Safety, Health, Environmental and Quality (SHEQ) to join our dynamic team of #Unstoppables.

Purpose of the Job:

Responsible for ensuring organisational compliance with Occupational Health and Safety (OHS) legislation, the Compensation for Occupational Injuries and Diseases Act (COIDA), the National Environmental Management Act (NEMA), and all relevant municipal by-laws. Create and maintain a safe, healthy, and environmentally compliant workplace, while safeguarding the organisation from legal and reputational risks.

To lead the SHEQ agenda for the company, focusing on safety for head office, data centres and stores. Environmental requirements for the head office, and quality requirements for the business to enable the achievement of Cell C’s overall Corporate Strategy Imperatives.

To provide professional support and advice to the senior management team and staff on Occupational Safety, Health, Environmental and Quality matters.

Main Responsibilities:
SHEQ Strategy

• Develop and implement the SHEQ strategy for the company aligned to the company’s strategy and objectives including ESG
• Partner with senior management and staff to implement the SHEQ strategy and provide the related expert SHEQ leadership across the organisation for effective implementation
• Develop and implement related SHEQ policies and procedures to drive the requisite governance and compliance
• Ensure the SHEQ strategy drives a proactive compliance culture and serves the company’s compliance needs in line with legislation and best practice
• Formalize functional business plans aligned to corporate strategies and advise executive leadership and operational management on SHEQ risks, trends, and compliance obligations for alignment

SHEQ Regulatory and Compliance Management

• Lead and maintain a proactive SHEQ compliant culture within the organisation through executing the following:
• Ensure compliance with all applicable legislation concerning Occupational Health and Safety Act
• Ensure that all sites (all company owned stores, head office and data centres) are subjected to critical SHEQ inspections and that they are conducted, maintained, kept up to date and filed correctly according to policies and procedures
• Investigate, manage and ensure that preventive measures are in place for workplace incidents and accidents
• Drive SHEQ awareness on sites/stores using toolbox talks, safety awareness campaigns, and/or visual safety management
• Ensure that the sites comply with Cell C SHEQ requirements, as well as other legislated requirements
• Compile monthly safety and sustainability reports for the sites
• Ensure that Cell C meets HSE and Transport safety requirements for deliveries
• Improve HSE culture through constant engagement on HSE matters with staff
• Monitor compliance to HSE requirements by main lessors and related suppliers
• Manage fire compliance at all leased sites/stores according to SOPs (standard operating procedures)
• Develop a company quality policy specifically for consumables
• Support business during the procurement process to assess the quality of goods where necessary
• Perform regular safety checks specifically for stores as per the company policy and procedure
• Ensure that all SHEQ filing is up to date and easily retrievable during audits
• Ensure that SHEQ risk assessments and legal appointments (i.e. SHE Representatives, First Aiders, etc.) are in place, maintained and filed correctly
• Ensure organisational adherence to the National Environmental Management Act and related environmental regulations. Oversee waste management, pollution control, and environmental impact assessments. Implement environmental management systems and conduct environmental awareness training
• Monitor and ensure compliance with all applicable municipal and industry-specific by-laws. Advise management on regulatory changes and coordinate the implementation of necessary adjustments to company practices
• Maintain comprehensive records of all OHS, COIDA, NEMA, and by-law compliance activities.
• Prepare regular reports for management, regulatory authorities, and stakeholders
• Act as the primary contact for regulatory bodies, auditors, and external consultants on matters related to OHS, COIDA, NEMA, and by-laws
• Monitor industry trends and best practices. Recommend and implement improvements to compliance programmes and management systems

Staff Management

• Manage and motivate staff to effectively deliver objectives, ensuring development opportunities, appraisal and management systems are embedded and relevant HR procedures are always adhered to
• Provide an advisory, support and mentorship function to enable staff to grow within their career
• Establish, evaluate and guide the team’s Employee Performance Management programme
• Set Key Performance Indicators, targets and goals as per the department’s strategy and business objectives
• Recruit employees; assign and direct work; oversee staff development; identify training needs and maintain staff competence
• Uphold HR policies and procedures at all times
• Apply and adhere to Cell C Health and Safety procedures and rules

Quality Management

• Develop, implement, and maintain Quality Management Systems and related approach (QMS)
• Ensure compliance with ISO standards (e.g. ISO 9001, ISO 14001, ISO 45001 where applicable)
• Oversee audits, non-conformances, corrective, and preventive actions
• Ensure quality standards in network installations, maintenance, and service delivery

Budget Management and Procurement

• Prepare, control and administer the annual budget for the function
• Manage and report on cost tracking and variation reports, implementing corrective action where required
• Approve relevant expenditure for the team in line with delegation of authority
• Inform the Executive layer timeously of potential over-spend
• Make recommendations for budget-affecting change requests
• Procure related services and/or products in line with the company polices to achieve the SHEQ objectives in line with the SHEQ strategy and company requirements

Ad hoc

• Perform any other related duties as requested by Management

Minimum Qualification

• Relevant Degree or NQF level 7 qualification in Occupational Health & Safety, Environmental Management, or related field
• SAMTRAC/NADSAM certificate will be advantageous
• License Code 8

Experience

• 9 -10 years of experience in SHEQ
• Knowledge of Health and Safety, COIDA, Environmental procedures, requirements and legislation is mandatory
• Knowledge of applicable municipal by-laws mandatory
• ISO protocols experience will be advantageous
• Experience in a dynamic, high-volume operating environment
• Experience and exposure to managing compliance with other pieces of legislation (e.g. POPIA, ECA, ECTA, ICASA, etc.) in addition to SHEQ legislation an added advantage

"Cell C is an equal opportunities employer, committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect, regardless of race, gender, age, disability, or any other protected characteristic."